Customer requirements and inquiries

Personalized attention

  • Direct communication channels (e-mail, WhatsApp or virtual meetings)
  • Staff allocation for each client
  • Individual follow-up to each requirement

Update and follow-up

  • Information on the status of process efforts

(Affiliations, applications, corrections, etc.)

  • Reminders and alerts of maturity of obligations

Resolution of administrative and fiscal consultations

  • Clear responses to administrative or labour processes
  • Advice and support with interpretation of documents or reports.

Management of interactions with various public and/or private institutions

 

Proceedings before the Ministry of Labour

  • Report to the employer and record of records.
  • Preparation and follow-up to the wage book

Proceedings with IRTRA

  • Affiliation and registration of employees
  • Generation of letters or documents requested by the entity

Follow-up and compliance

  • Prior review of the requirement to avoid rejection
  • Delivery and follow-up until completion of proceedings
  • Control of deadline and maturity

Gestions to IGSS

  • Employment registration
  • Report of sheets and modifications
  • Solvency applications and constances

Bank proceedings

  • Opening of business accounts
  • Requests for bank records
  • Support for payment / transfer arrangements
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